“They were extremely patient with my questions and went above and beyond to earn my business. Extremely happy from initial consultation through final install.”
“Dorian was polite and really communicative. He explained everything to me about what he was doing and what was the problem. He explained all my options after the diagnostic and answered my numerous questions as I have no background knowledge in this work. I appreciate his patience and the clarity of his work.”
“High Marks to Dorian and Ryan. Polite, Professional and Very Knowledgeable. Good representatives of Precision. Appreciate them coming out and taking the time to explain the maintenance and quote.”
“Jack is doing work very carefully and efficiently. He is customer-friendly and easygoing.”
“We've had an incredible experience with Precision Heating & Cooling! From the start, every service technician has been friendly, understanding, and incredibly empathetic as we’ve navigated issues with our not-even-two-year-old heating system. Their responsiveness has been a lifesaver, especially with two young children in the house.
Since September, they’ve been by our side, providing unwavering support and going above and beyond to help us troubleshoot. They are always willing to reach out directly to the manufacturer, which has been beyond appreciated. Knowing we can count on their expertise and dedication has made all the difference. We highly recommend Precision Heating & Cooling to anyone looking for a team that truly cares about their customers!”
“Quick response on a weekend emergency. After some discussion on the phone regarding the issue we determined the necessary parts wouldn't be available until Monday so it didn't make sense to come and charge the weekend emergency fee. Tech arrived on time on Monday morning and was friendly and helpful. After an initial evaluation he agreed with the diagnosis over the weekend. He went to get the part from a local supplier, promptly returned and replaced the part.”
“Absolutely fabulous service from manager Ryun T. Jack and Ryan. Extremely knowledgeable about the service and direction of problem. I contacted this company after reading their reviews. The three gentlemen that arrived were friendly, professional and knowledgeable. They definitely earned a five star review. I highly recommend this company. Thank you Ryun T. For your service.”
“I the change from a previous company 3-ish years ago and they have yet to disappoint. Techs have always been friendly, respectful, and do a great job!”
“Jack and the precision team came by and took a look at our heat pump. Found out that the issue a loss of pressure, repaired the braze on the pipe, and now it's as good as new!”