“Jack Alexander was great, we had hot water but no heat in the HW baseboards and he was able to fix the issue quickly. He was thorough in his assessment and upfront about the issue with our boiler. He’s also very friendly and pleasant as was his associate.”
“Ryan promptly on time and completed basic service/maintenance within a very reasonable time.”
“The service was prompt and the technician answered all my questions in a way I could understand easily and also explained how I could get new smart thermostats when I asked. Very knowledgeable!”
“Really good service for installing a new tankless water heater… Adam and his crew were really knowledgeable and professional. I would highly recommend them !!”
“Ryan did great and was professional throughout and gave helpful advice.
The problem I have is once again, paying an exorbitant amount of money when we are already on Precisions Maint Program. Paying $100 to come out and tape up the furnace filter doors so the system don’t doesn’t wheeze/whistle seems unreasonable to me . Granted, the cost would have been closer to $300 to diagnose and tape, but that’s after paying a monthly fee to be on the maint program. Just my opinion as a Customer. Gone are the days where they say “you know what? Let me grab some tape and get out of your hair…no charge.””
“We were having trouble connecting our mini splits with the WiFi app. Jack had to really trouble shoot, but in the end and with lots of patience ( and trying a few things) he got it done! Thanks to Jack and to Deb in the office who helped out a lot.”
“Jack is always fantastic! Came in, assessed the issue, and left the area clean as always.
Thanks guys!”
“Ryan is very professional, polite and knowledgeable. He answered our questions and completed the annual maintenance without delay.”