Testimonials Articles
“Very good service..very polite you.g man..we asked questions and they were answered with full explanation…he double checked everything before he left…”
Continue Reading“Professional, polite, knowledgeable and efficient. Another great service call.”
Continue Reading“Tech was extremely nice and very knowledgeable. I will absolutely use precision again.”
Continue Reading“Dorian was on time, polite and thorough.”
Continue Reading“We have a home that we built, which is only two years old, but upon returning home from vacation, we noticed that our furnace was not operating properly. I looked at various sites and very happy I reached out to precision! They came the same day and it was diagnosed and fixed in less than…
Continue Reading“Jack A. arrived on time and worked efficiently doing yearly maintenance. He advised me of the unit’s overall condition and pointed out a part that was showing signs of wear. The part was ordered and will be installed before winter.”
Continue Reading“Boiler would not remain on. Scheduled Precision on line, they arrived next day and their technician was excellent and had it resolved quickly. Excellently managed company.”
Continue Reading“According to my husband, Ben, the installation of the pad was without issue, and he is pleased with the service.”
Continue Reading“Good guys Great job”
Continue Reading“Jack Alexander and his buddy were amazing. They did an excellent job. They were friendly and knowledgeable. Jack explained to me well what the problem was with the water heater. I appreciate a lot. Thank you.”
Continue Reading“Your techs were terrific! Ed and Tom were very professional and excellent workers- they knew their job well. They had a lot of patience for us old folks- explained how everything worked. Would highly recommend Precision to others for sure. Mike the consultant was also very nice and informative- helped us make our decision.”
Continue Reading“The technician was very knowledgeable and polite and he was very helpful”
Continue Reading“Quick, neat installation.”
Continue Reading“Cody and his team were quick, clean, and professional.”
Continue Reading“Great team, thorough work, good communication.”
Continue Reading“The whole process of getting a quote from Mike , to the follow ups and the installation of the Heat pump with AC and furnace and water heater was a breeze. The precision crew was simply awesome , highly professional, trained and super Friendly. Would specially like to call out the lead technician Ed Matatall…
Continue Reading“Dorian did a great job doing my preventative maintenance. He was on time, professional, and polite.”
Continue Reading“I recently started a maintenance program with Precision and had the first maintenance completed on AC system. The tech was on time, professional and explain with images regarding everything he found, provided recommendations and estimates. Very pleased with the monthly maintenance costs and value and look forward to having my heating system maintenance completed in…
Continue Reading“Cody and the entire team were extremely professional, efficient, and informative. They were excellent to work with from start to finish. Great job Cody and team!”
Continue Reading“Arrived in stated time period. Performed work as scheduled,explained issues clearly. Technician was polite,and careful.”
Continue Reading“Our heat pump maintenance was done August 13, 2024. The tech was Dorian who did a superb job handling the maintenance. Dorian made sure we understood exactly what was going to be done for the heat pump. He was very thorough and attentive to be sure the heat pump was completely clean and working fine.…
Continue Reading“Jack showed up early, was very friendly, explained what he would be doing today, and asked me if I had any questions. He did a great job and was very thorough. He cleaned up after himself and overall was great! I would highly recommend.”
Continue Reading“Jack did a great job as usual.”
Continue Reading“Jack was awesome always a good job…”
Continue Reading“Jack always does a great job! On tome, professional & clean! Thank you Jack!”
Continue Reading“Have used Prrcision for years. Never any issues. Professional and always explain everything.”
Continue Reading“Dorian arrived on time and was very courteous and knowledge. He completed the service work promptly and everything was cleaned up nicely.”
Continue Reading“Quick friendly service. Very easy to schedule around my commitments. Ryan was very informative and with his team mate they were thorough and communicated everything they were doing. Highly recommend the company”
Continue Reading“The best service possible Ryan and Ryan both were great They deserve raises!”
Continue Reading“Having used Precision for maintenance since moving 4 years ago, I’d learned to have high regard for them and their staff and technicians—I was even more impressed by their installation team. The young men are personable, competent critical thinkers who work hard and as a team. Their communication is superb and I do not impress…
Continue Reading“Jack was very professional, knowledgeable and efficient. Very impressed with his thoroughness. Excellent service.”
Continue Reading“Technician Jake was very professional and knowledgeable. Great company with fair pricing.”
Continue Reading“Always quality service with helpful explanations. I appreciate their honest approach and don’t try to upsell you. Great team!”
Continue Reading“Ryun and assistant Ryan came to address a whistling noise from our HVAC, with concomitant failure to cool. They quickly identified the cause, and while here, also performed an early HVAC maintenance which had been scheduled for a few weeks out. Our house is now cool and comfortable. We’re very pleased with the exceptional service…
Continue Reading“Jack and the team were great! I had my annual HVAC service as well as having a whole home humidifier installed. Communicative, efficient, knowledgeable, and conscientious about keeping the job neat and tidy. Also very courteous. I highly recommend!”
Continue Reading“These folks are great! Very detailed and thorough. The annual maintenance with inspection and cleaning took about 2.5 hours. Our prior service provider wouldn't even look at the air handlers, only the condenser units. Precision's tech Dorian was very professional and a pleasure to deal with. Highly recommend this group!”
Continue Reading“Dorian was honest, friendly, punctual and extremely professional. He completed a maintenance check on our ac unit and explained to us everything he did and what was needed. Dorian answered all of our questions and we were very satisfied with the job he did. He even took a minute to say hi to our dog.…
Continue Reading“Darien was great”
Continue Reading“Efficient, professional, and clean are the three best words to describe the team's work. One of the easiest projects I have had done on our home.”
Continue Reading“Jack was great….helpful, understanding, knowledgeable, and very pleasant. My mini splits are functioning again and I am so cool.”
Continue Reading“Prompt, professional, responsive and thorough. Dorian did an excellent job!”
Continue Reading“Jack was knowledgeable, professional and very thorough. He was able to fix a persistent issue that another company didn’t fix despite repeated visits. Very happy to have our system working correctly again. Thank you!”
Continue Reading“This is our 3rd install with Precision. Excellent experience. Fast turn around time for AC install. They were also willing to install a split unit at our house on cape. Great company & service. Would highly recommend.”
Continue Reading“Dorian presented in a courteous, well informed manner. He took time to explain the maintenance he was performing, answered questions and left the areas he worked in spotless. He is an asset to your company”
Continue Reading“Outstanding service. Came on time, explained what was to be done, neat and tidy, explained what he found, future need discussed and asked if we had any question. PERFECT”
Continue Reading“Our Central AC stopped working and I reached out to Precision, who came the next morning. My tech Jake did a phenomenal job explaining each component showing me the test/diagnostics for each component and was able to diagnosis, explain issue and repair system in under an hour. I was so pleased with their response time,…
Continue Reading“Dorian is a fine young man, and it was a pleasure having him work on our house HVAC system. He clearly explained how he would work on the system. He let me record him when he changed the filter, which we will give to the next owner of our house when it’s time to sell…
Continue Reading“Dorian is a fine young man, and it was a pleasure having him work on our house HVAC system. He clearly explained how he would work on the system. He let me record him when he changed the filter, which we will give to the next owner of our house when it’s time to sell…
Continue Reading“Dorian did a great job servicing our air conditioners and air handlers. Thanks!”
Continue Reading“Josh is always professional, knowledgeable and patient. He takes his time to diagnose and fix a problem explaining everything as he works to solve it. He is polite and always on time. We appreciate his knowledge and professionalism at all times.”
Continue Reading“Once again, Jack provided excellence with his service minded approach and friendly smile. This maintenance visit was terrific. Thank you, Jack. Thank you, Precision.”
Continue Reading“Once again, Jack provided excellence with his service minded approach and friendly smile. This maintenance visit was terrific. Thank you, Jack. Thank you, Precision.”
Continue Reading“Great experience. Scheduling, communication, technical skills all very positive. Technician was thorough, good communication and knowledgeable about our system!”
Continue Reading“Jack was on time, did expert work, explained all that he did, answered my questions. He is knowledgeable, courteous and professional. A great representative for Precision!”
Continue Reading“Outstanding service Ryan was great & followed through to the very end”
Continue Reading“Dorian showed up on time, and was great to work with! He explained everything he was going to look at, and was very knowledgeable!”
Continue Reading“The hot water was scalding hot and then had to press the restart button on the furnace”
Continue Reading“Ryun and team were great. Not only did they fix my AC but he made sure we had temp units in the house until the parts I needed came in. Great customer service, they’ll make sure the job is done right.”
Continue Reading“Precision always shows up on time and do an excellent job servicing our three ac/heat units.”
Continue Reading“We had our yearly maintenance on Thursday. Jack came nice and early and was so great from start to finish. He explained everything he had to do and was polite and so professional. Precision is the best and the team is fabulous! thanks!”
Continue Reading“Jack was very friendly and professional, he did a great job.”
Continue Reading“Ed installed my new high efficiency furnace and heat pump AC system. From start to finish he did an excellent job. He explained his plans, answered my questions and was very courteous snd prompt. He snd Zack and Tyler were very professional. They took care and worked neatly and cleaned up thoroughly. Thank you, fellas!”
Continue Reading“Ryun answered all of my questions, quickly repaired my condenser and overall provided excellent customer service. This was a very refreshing experience. Ryun was focused on fixing my issue whereas other HVAC shops I called were focused on selling me a new AC system. Thanks again!”
Continue Reading“Jack did a great job. Same as the last time he helped us.”
Continue Reading“Jack did a great job. Same as the last time he helped us.”
Continue Reading“Dorian arrived on time and did a complete cleaning and check up of the ac unit He was very respectful of accessing the property as he worked. He gave a full explanation and advice before leaving.”
Continue Reading“Excellent job on the repair, customer education and customer service!”
Continue Reading“Dorian was professional and kind while working on our ac units. Appreciate the service from the phone call to the service at the home.”
Continue Reading“Dorian was professional and kind while working on our ac units. Appreciate the service from the phone call to the service at the home.”
Continue Reading“Dorion performed maintenance on our mini split system. He was such a polite and courteous young man. He worked efficiently explaining everything as he went along. He was very happy to answer any questions I had. I would not hesitate to have him again!”
Continue Reading“On time and very professional with questions answered.”
Continue Reading“Dorian was very professional and patient. He took his time to explain everything he did and needed to be done as well as answer all my questions”
Continue Reading“Gil was very easy to work with. He arrived on time, fully explained what was going to happen to remove and install the new system. Work site was totally cleaned up and he took the time to educate me on how to use new hvac system and thermostat.”
Continue Reading“Some people tell me “you don’t know Jack!” Well I met him today and now that I know him- I will say he is awesome and worth knowing . So if you don’t know Jack and lots of you don’t – give a call and get introduced.”
Continue Reading“Some people tell me “you don’t know Jack!” Well I met him today and now that I know him- I will say he is awesome and worth knowing . So if you don’t know Jack and lots of you don’t – give a call and get introduced.”
Continue Reading“Ryan was very friendly and efficient. He found the problem quickly and explained it clearly.”
Continue Reading“From the initial meeting with Mike Williamson, his explanation of the process worked out flawlessly. Contacts responded immediately and Deb in the office forwarded a worksheet to help with financing and scheduling. Installation by Cody and Ryan could not have gone any better. I will not have a problem recommending Precision to anyone looking for…
Continue Reading“From the initial meeting with Mike Williamson, his explanation of the process worked out flawlessly. Contacts responded immediately and Deb in the office forwarded a worksheet to help with financing and scheduling. Installation by Cody and Ryan could not have gone any better. I will not have a problem recommending Precision to anyone looking for…
Continue Reading“From the initial meeting with Mike Williamson, his explanation of the process worked out flawlessly. Contacts responded immediately and Deb in the office forwarded a worksheet to help with financing and scheduling. Installation by Cody and Ryan could not have gone any better. I will not have a problem recommending Precision to anyone looking for…
Continue Reading“AC hadn’t been working. Jack diagnosed the problem within five minutes and repaired it in under an hour. I couldn’t have asked for better service!”
Continue Reading“Jack was very professional and knowledgeable. I was totally impressed with the way he explained what went wrong and provided multiple options and valuable suggestions.”
Continue Reading“Jack was very professional and knowledgeable. I was totally impressed with the way he explained what went wrong and provided multiple options and valuable suggestions.”
Continue Reading“Last night our air-conditioning stopped working. When I contacted precision late in the evening, Tim got immediately back to me and told me someone would be in contact with me in the morning. In the morning, I heard from Brenda the secretary right away. I was told that someone would be there that day to…
Continue Reading“Last night our air-conditioning stopped working. When I contacted precision late in the evening, Tim got immediately back to me and told me someone would be in contact with me in the morning. In the morning, I heard from Brenda the secretary right away. I was told that someone would be there that day to…
Continue Reading“Last night our air-conditioning stopped working. When I contacted precision late in the evening, Tim got immediately back to me and told me someone would be in contact with me in the morning. In the morning, I heard from Brenda the secretary right away. I was told that someone would be there that day to…
Continue Reading“Professional informative check all and repaired .Polite knowledgeable”
Continue Reading“We’d had persistent A/C issues ever since moving into our home 18 years ago. In our first visit, Ryun and Dorian pinpointed specific issues which explained the source of all our problems. They performed maintenance as needed for the blower and condenser and checked to make sure everything was running properly. When they left, the…
Continue Reading“On time. Knowledgable and efficient .”
Continue Reading“I was very pleased with the installation of a heat pump to replace my old AC unit. The technicians, led by Tyler, did a great job. They were very courteous and professional, clearly explained everything they were doing, and left the area neat and clean. BTW, Stow MA doesn't have an 'e' on the end.”
Continue Reading“Tim from Precision Heating and Cooling recently installed three Mitsubishi cooling and heating units at our house. He did a good professional job at a reasonable price. He is very knowledgeable and sincere person. He did a very neat job. I would have no hesitation to recommend him for AC/heating installation work.”
Continue Reading“Jack was so informative he explained everything I would recommend precision to everyone amazing service and customer care was outstanding’ thank you.”
Continue Reading“They installed a Mitsubishi ductless mini split that has heating and air conditioning in my basement. It took less than a day, cut my electric bill in half and we got a $1375.00 rebate! Great company great service very informative and friendly.”
Continue ReadingMade the appointment online…Ryun arrived 20 minutes later. Problem solved and fixed within an hour.
Continue ReadingJack was great. Although the rattling did not occur while he was here he made sure and tightened things up. Upon his investigation found what might be the culprit and addressed the possible issue.
Continue Reading“We had Precision install a Mitsubishi heat/cool mini-split system in our home. They did a fantastic job on the installation and showed up when they said they would. We are very happy with our units installation and highly recommend Tim and his team!”
Continue Reading“Tim installed a Mitsubishi Mr Slim Split Unit for me in the spring 2015. The workmanship was first rate and the price was very fair. He and Jose showed up with all materials in the morning and completed the job in late afternoon the same day. The work site was clean and tidy. Then they…
Continue Reading“Tim and his crew did a great job installing our central air conditioning. They were professional, answering our questions and returning phone calls in a timely manner. They were able to complete the project quickly, according to our schedule. I cannot recommend them enough!”
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